Help Centre
How can we help?
We're here 24/7. Most questions answered in under 2 hours.
Billing & Payments
Questions about charges, subscriptions, invoices, or payment methods.
Manage Subscription
Cancel, pause, or change your plan at any time via our Manage page.
Contact Support
Email support@unnio.app — we reply 24/7.
FAQ
Frequently asked questions.
Getting Started
unnio is an educational entertainment platform with daily relationship and productivity tools for couples. We offer daily tasks, conversation prompts, guided programs, and an AI assistant. unnio is not therapy — it's a structured daily practice for couples who want to grow together.
Choose a plan on our Start page, enter your email, and complete secure checkout. You'll receive a login link by email with full access immediately.
One subscription covers your relationship. You can use unnio individually, share tasks with your partner, or explore together — however fits your routine.
unnio works on any device with a modern web browser — iPhone, Android, desktop, tablet. No app download required.
Billing & Subscriptions
You get 7 days of full access for $0.99. After the trial, your plan automatically continues at $9.99/week unless you cancel before the trial expires. During promotional campaigns, a free trial period may be available instead.
We accept all major credit and debit cards (Visa, Mastercard, American Express). All payments are processed securely by our payment provider.
If you see a charge from unnio, it's because an active subscription renewed. Check your plan at Manage Subscription. If you believe the charge is in error, email support@unnio.app — we'll resolve it immediately.
Cancellation & Refunds
Cancel any time via Manage Subscription or email support@unnio.app. We process cancellations within 24 hours. You keep access until the end of your current paid period.
Refund requests are reviewed under our Refund Policy and applicable law. To request one, email support@unnio.app with the payment details. See our Refund Policy for details.